Experts say that Hungary could develop as a major player in outsourcing. Form latest education system, and promotion of joint efforts of governments and enterprises, are some of the things necessary to help Hungary to seize the opportunities of international outsourcing. This was the view expressed to Budapest Times and Budapester Zeitung by outsourcing overall, and a local expert on the executive industry.
Multinational companies often choose Hungary as a place of the specialized divisions of the company. In a more advanced form of outsourcing, a company totally out of the process by moving your hand to entrust specialized companies. These companies outsourcing specialist establish bases around the world to offer services in Hungary are picking increasingly as one of its bases.
According Ian Marriott, a vice president of the consulting firm Gartner, there is a lot of investment Foreign user organizations and service providers using Hungary as one of its centers. Global players decided to move their call centers to Hungary because of cost savings and an increase in quality. The Hungarian operations of the best-shore network designed to ensure customer needs are under optimum conditions, depending on the time zone, culture and the ability set.
The outsourced processes are internal, such as IT systems, and serving clients, such as assistance services. The largest category of outsourcing currently in Hungary is the kind of contact center, ie call centers and customer relationship management. Next is finance and accounting, while the third most important outsourcing of business processes is related to human resources management.
There many IT professionals on the good, but it is difficult to find those who also have good knowledge of languages, which is why we have Hungarians Learning skills including the right to obtain outsourcing languages investments. To create the right mix, there should be a concentration on language skills as well as IT. The flow of universities does not meet the demand for professionals who can do these things to an international standard. A good secondary-educated person with good language skills with the skills, and is the kind of combination that is in the process of outsourcing demand.
Companies to Hungary are German, Swiss, British and Americans. One of the attractions of Hungary for American companies is due to its proximity to customers in Western Europe. Hungary also has more cultural compatibility with Germany, and there is a benefit in terms of time zone, and enjoy the benefits of being in the EU. It can handle information which, under privacy regulations, should not leave the EU
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Tuesday, March 18, 2008
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